(六西格码袖珍手册:提高速度和质量的70条捷径)LEAN SIX SIGMA POCKET TOOLBOOK mobi 下载 fb2 夸克云 azw3 网盘 pdf pmlz

The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field.

Features brief summaries and examples of the 70 most important tools in Lean 　　　Six Sigma, such as "Pull," "Heijunka," and "Control Charts"

Groups tools by purpose and usage

Offers a quick, easy reference on using the DMAIC improvement cycle

Provides comprehensive coverage in a compact, portable format

Chapter 1: Using DMAIC to Improve Spee　Quality, and Cost

Define

Measure

Analyze

Improve

Control

Kaizen DMAIC

Project selection

Chapter 2: Working With Ideas

Brainstorming

Affinity diagrams

Multivoting

Chapter 3: Value Stream Mapping and　Process Flow Tools

Process mapping

Process observation

SIPOC

Process mapping steps

Transportation and spaghetti （workflow） diagrams

Swim-lane （deployment） flowcharts

Value stream maps （basic）

Flowchart and value stream symbols

Value-add （VA） vs. non-value-add （NVA） analysis Time value maps

Valueadd chart （task time or takt time chart）

Chapter 4: Voice of the Customer （VOC）

Customer segmentation

Sources of customer data

Collecting VOC: Interviews

Collecting VOC: Point-of-use observation

Collecting VOC: Focus groups

Collecting VOC: Surveys

Kano analysis

Developing critical-to-quality requirements

Chapter 5: Data Collection

Types of data

Input vs.output data

Data collection planning

Measurement selection matrix

Stratification factors

Operational definitions

Cautions on using existing data

Making a checksheet

Basic checKsheets

Frequency plot checksheet

Traveler checksheet

Location checksheet

Sampling basics

　Factors in sample selection

　Stable process （and population） sampling

　Formulas for determining minimum sample size（population or stable process）

　Measurement System Analysis （MSA） and

　Gage R&R Overview

　Gage R&R: Collecting the data

　Interpreting Gage R&R Results

　MSA: Evaluating bias

　MSA: Evaluating stability

　MSA: Evaluating discrimination

　MSA for attribute/discrete data

Chapter 6: Descriptive Statistics and　Data Displays

Statistical term conventions

Measures of central tendency（mean, median, mode）

Measures of spread（range, variance, standard deviation）

　Boxplots

　Frequency plot （histogram）

　Normal distribution

　Non normal distributions and

　the Central Limit Theorem

Chapter 7: Variation Analysis

Review of variation concepts

Time series plots （Run charts）

Run chart table

Control chart basics

Selecting a control chart

Control charts for continuous data

Subgrouping for continuous data

Control limit formulas for continuous data

Factors for Control Chart Formulas

　　……

Chapter 8：IDENTIFYING AND VERIFYING CAUSES

Chapter 9: Reducing Lead Time andNon-Value-Add Cost

Chapter 10: Complexity Value Stream Mapping andComplexity Analysis

Chapter 11: Selecting and Testing Solutions

Index

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作者介绍：

　　Michael L. George (Dallas, TX) is the president of George Group and author of Lean Six Sigma and Lean Six Sigma for Service. John Maxey is a director at George Group. David Rowlands is the vice president of Lean Six Sigma for the North American Solutions Group, the sales, service, and marketing arm of Xerox. Malcolm Upton is a Lean Six Sigma Master Black Belt with George Group.

书籍介绍

Vital tools for implementing Lean Six Sigma - what they are, how they work, and which to use. The "Lean Six Sigma Pocket Toolbook" is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides: analyses of nearly 100 tools and methodologies - from DMAIC and Pull Systems to Control Charts and Pareto Charts; Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy; sections for each tool explaining how to create it, how to interpret what you find, and expert tips. "Lean Six Sigma" is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With "The Lean Six Sigma Pocket Toolbook", you'll discover how to propel your organization to new levels of competitive success - one tool at a time.